Agricultural Sales Coordinator

We are looking for a Sales Coordinator to join our dedicated team in Forfar.

Agricultural experience is essential for this role, sales experience is not. We are keen to hear from people with an understanding of the farming and agricultural sector, whether that has been gained through hands-on farming experience, working within an agricultural dealership, agricultural service department, parts department, administration role, machinery operations, customer support, or another agriculture-related position.

This opportunity would suit someone who understands the industry, enjoys working with customers, and is looking to develop a long-term career with one of Scotland's leading agricultural machinery businesses.

Hours: Monday – Friday, 8.00am - 4.30pm, in our Forfar office

Who are we?

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.

Established in June 2021 through the merger of Kelso & Lothian Harvesters and A M Phillip Agritech, Scot Agri is dedicated to serving the agricultural community with top-quality tractors, farm equipment, and comprehensive support through parts and service. Operating across 14 strategically located depots, we provide machinery sales, servicing, and parts for leading brands including JCB, Massey Ferguson, Horsch, Spearhead, Berthoud, and more.

This role involves:

Sales & Customer Engagement 

• Answering sales calls and actively prospecting for potential customers and creating demand for our products 

• Building and maintaining strong relationships with customers and manufacturer sales representatives 

• Taking ownership of customer enquiries from start to finish 

• Responding quickly and professionally to inbound customer enquiries from the Scot Agri website, digital campaigns, and marketing activity 

• Proactively making outbound calls to progress opportunities and follow up on open enquiries 

• Identifying opportunities for equipment demonstrations or dealer visits 

• Booking appointments and qualifying opportunities for the sales team 

• Maintaining consistent follow-up with customers to avoid missed opportunities 

• Representing the dealership professionally and consistently reinforcing our products 
• Providing customer account statements
• Supporting the sales team with machine build ups for non JCB products i.e. Horsch, Massey Fergusson, KRM and more

CRM Management 

• Accurately recording all activity, notes, and next actions within the dealer CRM system

• Maintaining the Scot Agri used equipment website 

• Carrying out used machine reports and chasing sales team for O/S reports

Operations & Coordination 

• Organising machinery transport movements and updating our IFS (ERP) system
• Processing export paperwork - CMR and sanitation documentation document

• Liaising with the parts and service departments regarding machines ready for delivery 

• Liaising with the sales administration team regarding machine movements 

• Supporting the wider sales team with building machine specifications and researching attachments 
• Planning and organising events e.g. agricultural shows

Yard & Equipment Responsibilities 

• Moving and handling machines in the yard 

• Carrying out machine familiarisation training with customers 

• Learning how to valuate part exchanges 

The ideal candidate will have:

• A background in agriculture, farming, agricultural machinery, agricultural service, parts, administration or a related agricultural environment
• Experience within a sales environment, or an interest in learning about sales 
• The ability to prioritise tasks and work well in a busy team
• The ability to build rapport with customers and colleagues 
• A good understanding of the importance of excellent customer service 
• Good working knowledge of Microsoft applications
• Attention to detail
• The ability to work on your own initiative
• Flexible, positive, and outgoing approach to work

In return you will receive:

• Competitive salary, reviewed yearly
• 30 days annual leave, increasing with length of service up to a total of 35 days
• The option to buy/sell up to 5 days annual leave per year
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee assistance programme - free counselling and legal advice
• Contributory pension scheme
• Life assurance of three times your annual salary
• Employee referral programme
• Free on-site parking